A smart terminal is an intelligent vending device that combines loyalty system functions, acquiring, fiscalization*, as well as product accounting, price management, peripheral monitoring, and telemetry.
The work will take place within the unified i-Retail personal account
Registration in the personal account:
Some setup will be done remotely in the personal account. To access it, you need to create an account in our system.
Managing your assortment:
To make your products available for sale, add them to the catalog in your personal account. Specify prices and assign vending machine button numbers to each product. If necessary, you can easily adjust prices by changing them in your personal account.
For complex products that consist of various components, we provide technological cards. This product type allows for flexible and precise tracking of even the smallest consumables and components.
Connecting the Terminal to the Equipment:
Not all terminals are compatible with every vending machine model. You can check the compatibility of your terminal and vending machine through the provided link.
Detailed instructions on how to connect the terminal to the vending machine are available below.
Realtime hardware monitoring:
You will have a complete remote overview of your business operations. To ensure everything runs smoothly, we will send notifications if something stops working. Additionally, you can check the status of specific peripherals at any time to make sure your vending is operational.
- Network status: A stable internet connection is essential for precise operation. In case of unstable or lost connectivity, you will receive notifications from us.
- Hardware monitoring: We track the status and operation of peripherals. For example, if there is a malfunction or a peripheral goes offline, you will be able to see it in your personal account and receive notifications to respond promptly.
All notifications can be sent either to your email or to the Telegram messenger.
Inventory management:
You can keep track of the quantity of products in your establishment. Initially, you’ll need to receive the products to reflect the current inventory. If necessary, you can quickly adjust the quantity by conducting an inventory check. Sometimes, products may expire, and you can write them off to remove them from the inventory.
You can also monitor sales progress and keep an eye on product stock levels to make timely replenishments and product receipts.
Acquiring:
You can start working with your existing acquiring solution. If you don’t have one, we can assist you in quickly connecting to ours. Payments can be accepted in over 50 countries in any required currency.
The principle of operation is straightforward: all received funds are directed to our financial center, from where you can withdraw them to your bank account.
Marketing and Loyalty System:
We have an intelligent loyalty system that helps retain and attract new customers. The system is based on customer purchases from your vending machine, with the primary tool being bonuses.
You won’t need to configure anything additional yourself. We will handle all the necessary settings on our end.
Here are the main advantages of the loyalty system:
- Customer Retention: Encourage repeat business and build customer loyalty through bonus incentives.
- Attracting New Customers: Offer attractive bonuses to attract new customers to your vending machine.
- Automated Setup: We handle the setup and configuration, so you can focus on your business.
- Enhanced Customer Experience: Improve the overall customer experience and satisfaction.
- Increased Sales: Drive higher sales by incentivizing customers with bonuses.
- Data Insights: Gain valuable insights into customer behavior and preferences to optimize your offerings.
- Effortless Management: Let the system automatically manage and track loyalty rewards.
By leveraging our loyalty system, you can create a more engaging and rewarding experience for your vending machine customers.