All sales data is available in the personal dashboard. You can view both summary information and details for each of the orders.

Orders

Information about all orders is displayed in one place — you can view it in detail in the personal dashboard under the ‘Orders’ menu.

To see detailed information about an order, click on ‘Details’.

Sales, refunds, statistics

You can also set up filters to find the necessary orders – it’s possible to filter by purchase date, by a specific point (if you have multiple), and choose the order status (paid, refund – for example, if the product wasn’t dispensed for some reason).

After making a purchase, the customer may receive a link where they can leave feedback about the service. You will be able to see their feedback by opening the details of the order.

Refund

If you need to refund money for an order, open it and click on ‘Refund,’ then choose the refund amount (you can refund the entire amount or partially).

After the refund, the sales statistics will be automatically recalculated – purchases for which a refund was made will not be considered in the reports.

Sales, refunds, statistics

Automatic Refunds
If a drink is not dispensed to the customer, the money will be automatically refunded, and in the personal dashboard, this order will be displayed with the status ‘refund.’ This is done to ensure accurate sales tracking

Statistics

Reports are a useful and convenient statistical tool for businesses. Some reports can be exported to XLS and CSV files.

The most useful reports for monitoring the coffee corner’s performance include:

  1. Top Selling Products: Helps understand which specific drinks sell the best and which ones perform poorly.
  2. Sales and Profit Report: Provides insights into sales levels and expected revenue for a selected period.

Other reports are available in the ‘Reports’ menu, and summary information is accessible in the dashboard.

Sales, refunds, statistics
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